Comprehensive and reliable laboratory equipment services
Berner Lab offers expert services for laboratory equipment, ensuring optimal performance and reliability in daily laboratory operations. From installations and periodic maintenance to repairs, software updates, calibrations, and user training, our services are designed to support your laboratory’s efficiency, minimize downtime, and extend equipment lifespan.
Operating under the ISO 9001 and ISO 14001 quality management system, we guarantee professional and reliable service. With a strong presence across Finland and the Nordics, we provide tailored solutions to meet your laboratory’s specific needs.
Explore our services in other Nordic countries:
- Sweden: bernerlab.se
- Norway: bernerlab.no
- Denmark: bernerlab.dk
Comprehensive equipment services
At Berner Lab, we specialize in providing tailored equipment services that meet the highest industry standards. Partnering with leading manufacturers and industry leaders, we deliver solutions that meet your specific needs and maintain the performance and accuracy of your equipment.
Our services include:
- Installation: Professional setup for optimal operation.
- Software Updates: Keeping software up-to-date for peak performance.
- Preventive Maintenance: Regularly scheduled preventive maintenance.
- Repairs: Quick response to unexpected breakdowns, with priority for service agreement customers.
- Calibration and Tuning: Calibration and tuning to ensure reliable and accurate measurements.
- Spare Parts: Fast delivery of original parts from our inventory.
- Training: Staff training for safe and efficient equipment use.
- Reporting: Clear documentation and actionable recommendations.
Whether it’s a new installation or ongoing maintenance, our team is equipped to handle every stage of equipment care. Our certified professionals work closely with leading equipment manufacturers, adhering to their guidelines and standards. With deep expertise and certifications, including Tukes requirements for refrigeration and electrical work, we ensure that every service we provide meets the highest industry standards.
Service Agreements and On-Demand Services
For consistent performance and cost management, Berner Lab offers flexible service agreements tailored to meet your laboratory’s unique needs. These agreements minimize unexpected downtimes and provide predictable service scheduling.
Benefits of a Service Agreement:
- Cost Control: Predictable expenses and reduced risk of surprise repair costs.
- Priority Response: Faster service for breakdowns.
- Preventive Maintenance: Regular care for smooth operations.
- Flexible Scheduling: Tailored to your needs.
Agreement Options:
- Periodic Service Agreement: Regularly scheduled periodic maintenance.
- Periodic Service Agreement and Validation: Regularly scheduled periodic maintenance and validation.
- Full-Service Agreement: Covers periodic maintenance, repairs, and parts with a fixed price.
- Customized Agreement: Tailored solutions for specific laboratory requirements.
On-Demand Services:
For laboratories requiring flexibility, we also offer on-demand services. These one-time services are ideal for addressing specific maintenance or repair tasks without an active service agreement.
- Repairs: Quick and efficient resolutions for equipment issues.
- Periodic Maintenance: Single maintenance visits tailored to your schedule.
- Calibrations, Tunings and Updates: Calibration, tunings and software update services to ensure optimal performance.
Whether you choose a service agreement or on-demand services, our focus remains on delivering efficient and reliable support for your equipment.
Contact us
Our team is here to assist with all your laboratory equipment needs. Whether it’s periodic maintenance, fault repairs, or preventive check-ups, we provide tailored solutions to ensure the reliability of your equipment.
Contact us with your questions or service requests, and we’ll review your needs and discuss details such as scope, pricing, and terms.
Submit your service request:
- Online form:
- Phone: +358 20 690 761
- Email: lab.huolto@berner.fi
- Hours: Monday to Friday, 8 AM to 4 PM
To expedite your service request, please provide:
- Brand and Model
- Serial Number
- Issue Description
- Error Codes (if applicable)
Berner Lab – your Nordic partner, we are with you at every stage.